I can't believe the last 24 hours, and I wasn't even there! My Wife's shift started at 7 am , she got to work only to find someone had changed the shift to 9.30 start, so she got on with things rather than come home. To make matters worse, rather than finishing at 4 pm she was now working till 9 30 pm. Just when it couldn't get any worse, an employee, who is 2 months post heart attack turns up for work feeling ill with cold like symptoms and then refuses to go home, refuses to wear a mask due to breathing issues. Then all the medication issues start to surface ... basically errors due to sloppy record keeping. These staff are looking after highly vulnerable individuals and couldn't organise a pee up in a brewery. Would you trust your vulnerable relative with this lot ?