Quite. Utterly horrible but her event had been severely compromised, so I could at least understand why. On a very different occasion (and not in hospitality) there had been an event at which bottled beers were served, and the folk were all leaving to get on a coach to take them to their next destination. I was standing at the door seeing them out when a young lad tried to hand me his bottle of Stella (yeah, I know), which had just been nearly vertical so was obviously as much saliva as Stella at this point. Hands firmly behind my back I politely told him he could put it on the small drinks table right next to me. "nah, I was offering you the drink" with an arrogant smirk on his face. Needless to say I didn't take it, and somewhat surprisingly (to me at least) that was the closest I ever came to not resisting the urge to take the bottle by its neck, smash it, and plunge the jaggy bit to his jugular.