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My (what a nice young lady/customer) story (from work)

Discussion in 'The Lounge' started by Done_rundleCams, Mar 24, 2012.

  1. Done_rundleCams

    Done_rundleCams AP Forum Ambassador to Canada

    A wee lass from just outside Glasgow (I found out later) came into the
    store looking a for a memory card for her Fuji A610. She had a 256MB XD
    card which was nearly full and we had a 2GB XD card (for about $34 CDN)
    which I checked to make sure it would be accepted by her camera. In doing
    so, I noticed that her camera would,also, accept SD cards and let her know
    that if she went for SD card (less expensive at $14 CDN) and if she decided
    to upgrade her camera she could still use her SD card with far more cameras
    than if she stayed with the XD card to which she agreed.

    (nice so far on my part)

    So as she is opening her wallet, I says "oh oh, you're breaking a stereotype" and she replies "what ...how?" and I, being ..(Mr. Oops did I a pull a boo-boo and a discrimatory verbal faux-pas) .., says "oh, when most people of Scottish decent open their wallets have moths flutter out of them (winking)". "Oh", she says with a rather stoic expression on her face:eek:. I assist her with taking the card out of the packaging and formatting it in her camera -- cuz it was a (relatively) old camera, she pays and takes off. 30 minutes later, she's back in the shop looking rather distressed and saying she can't see her pictures from her card on the camera any longer .............. Holy cr@p, I thinks ... did I format the wrong card :eek:?I check the (256 XD) card in the computer and show her all the pictures she taken and she's relieved and too make sure I takes a picture of us to show that everything is tickety-boo and she's leaves (once more) happy.

    Then, again (about) 40 minutes later, she re-appears in the shop and hands me a package thanking me "ever so much for my help" and I (looking very much confused :confused:) say "thank you but I really don't deserve this .... " and she's gone. She had gone out, found a shop and bought me a tin of 'shortbread' .... and I loves Shortbread ;).

    And that's my "what a nice young lady" story:)

    What a great Friday


  2. Scphoto

    Scphoto Well-Known Member

    Sounds like a great customer, and of course some great service from you.

    Enjoy the shortbread
  3. P_Stoddart

    P_Stoddart Well-Known Member

    Of cause one of the plus sides of full size SD cards is that they can be lock against formatting.

    But is it odd that showing normal human helpfullness is now seen as surprising. Also honesty. :)
  4. LargeFormat

    LargeFormat Well-Known Member

    Any chance of Jack opening a shop around here?:D
  5. Jacqui Jay

    Jacqui Jay Grasshopper's Sage

    What a nice young man/store person.
  6. Done_rundleCams

    Done_rundleCams AP Forum Ambassador to Canada

    Thanks Steve:) and, oh yeah, that shortbread will be thoroughly enjoyed :D


  7. Done_rundleCams

    Done_rundleCams AP Forum Ambassador to Canada

    Hi P_S,

    I agree about the locking of SD cards but, some folks, if it's not known to them,
    can find it: scary, frustrating, annoying, etc .... ... but once they realise it's all

    I had a (somewhat) similar situation in London once -- I went to Jessops in search
    of a AA Battery Charger that was good for world-wide Voltage (100-240) and looked
    around and then asked a sales assistant who showed me the batteries/chargers and when I asked about the "specifics --voltage from 100-240" ... he showed me the batteries/chargers and, again I said I was looking for chargers where the voltage would be good for both the UK/Europe @ 220V and North America (100-120V) and, again, he showed me the batteries/chargers . I looked around for another assistant, found one and was pointed to the batteries/chargers. I, then, noticed
    a sign indicating the "Professional Section" (downstairs) and went down, asked my question and was told that the batteries/chargers were upstairs:rolleyes:.
    I went upstairs and outside and, feeling frustrated, was about to walk away ... then noticed a "photo video" for Jacobs across the street .... walked over and in, asked about the particular chargers and was told that they had them but they were more expensive ... I said, "about 40 quid" ... he said "extactly that" :) Bought them, from Graham (if memory serves), told him my sad story from across the street and he sympathised and, nicely, said ..."not to paint all sales assistants with the same brush" -- referring to the fellow at Jessops.:)

    However, since then, Jacobs has been my store of choice when in England :).


  8. Done_rundleCams

    Done_rundleCams AP Forum Ambassador to Canada

    Hi L_F,

    I would love to :) ... open up a small shop in the area where my rellies came
    from 'Maryport' or maybe somewhere in the Lake District or, perhaps, get hired
    on at a shop in the big smoke ;). ..... but only if there's a shop selling 'shortbread'
    nearby :D


  9. Done_rundleCams

    Done_rundleCams AP Forum Ambassador to Canada

    Why thank you Jacqui .... very much appreciated :)


  10. LesleySM

    LesleySM Well-Known Member

    A couple of years back I had 2 clients

    1. Wanted the impossible like an appointment that day- to a busy clinic but I had a word with the doc concerned and slotted him in on the understanding as an extra he might have to wait a bit then looked all over the place and found his notes
    2. He was working abroad, his company wanted him to stay another 3 months so he wouldn't be able to get back for a new prescription but his partner was flying out so they could have a week together would it be possible to get his partner to collect a new supply of his medication? Routine I handed the doc his notes he did the prescription I walked it down to pharmacy then gave him a quick call to tell him it was sorted

    Number 1 - made a formal complaint saying I hadn't told him he had to wait and he wanted compensation

    About 10 minutes after I'd heard that the pharmacy called saying the partner of no 2 wanted a word and I thought "Not another one!"

    His partner handed me a "Thank you" card (I still have it) and a huge tin of biscuits
  11. AGW

    AGW Well-Known Member

    It is no more than I would expect.................

    .............there has been a big scandal about a dodgy batch at the shortbread factory!

    Only kidding...enjoy.:cool:

    Graeme (Scots feel at home in Canada)
  12. willie45

    willie45 Well-Known Member

    Jack, this is just the normal generosity of the Scots. We have our faults but we are a passionate people, full of warmth and humanity; even those of us who have lived in the South East for a while :)


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