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Jacobs in administration: source PA News

Discussion in 'News - Discussion' started by CSBC, Jun 1, 2012.

  1. BrianWall

    BrianWall Well-Known Member

    We need to consider how photography itself is changing. I don't have figures but I bet compact sales to casual users far outweighs enthusiast's equipment in terms of contributing to a shop's profits.

    The trouble is, those compact users are increasingly using their phones rather than carry a camera about. They rarely print and don't tend to spend much on accessories, depriving shops of a handy source of revenue.

    I doubt a shop could be financially viable relying only upon high end equipment sales, regardless of competition from the internet. I may be wrong and maybe someone in the industry has a more accurate view, but it seems to me that this might be the core of the problem. If true, I can foresee them all dissapearing and internet retailers using the large supermarkets as a collection point and place to get hands-on etc. I think another poster also suggested similar.
  2. GeoffR

    GeoffR Well-Known Member

    Jacobs in Oxford street didn't look to be in trouble this afternoon, well no more that every other time I have visited. About half a dozen customers including me. By contrast the Apple shop was busy, not heaving like a normal Tuesday but still busy.

    Slightly off topic but, if councils want their towns to thrive the first thing they need to do is get rid of parking charges. Given the choice of paying to park in town or free parking at the out of town shopping centre I will take the out of town centre, unless a specialist shop forces me to go into town.
  3. 125thAtf8

    125thAtf8 Well-Known Member

    I think there's great deal to be said for that argument, although it won't apply to central London. Councils using obscene parking charges and hair trigger wardens to raise revenue as a substitute for council tax income seem to be hell bent on squeezing the life out of the high street. Private car parks are also doing their bit to make town centre a no go zone for the sane. Given the boost it must give to out of town shopping, you have to wonder if any brown envelopes are changing hands.
  4. Geren

    Geren Well-Known Member

    I am really sad about this. Being relatively new to the delights of the camera shop (I "survived" almost five years with a second hand DSLR and the bits it came with, so it's only recently that I've been tempted out to get anything to add to my kit) I really did not like Jessops. Their online offerings seemed okay enough but the sense of disappointment on entering their stores was like realising you'd missed the cake stall at the local fair. There never seemed to be anything in stock. The communication between branches (even when, as in Glasgow, there's one at each end of the street) was abysmal and twice they tried to sell me something I'd specifically said I didn't want.

    I hadn't even realised there WAS a Jacobs on the same street (perhaps that's part of their problem?) until a few months ago when I was walking back from yet another disappointing visit to Jessops and my eagle eye spyed cameras in a window. (In case you're wondering, I get up to that neck of the woods perhaps twice a year if I'm lucky - it's not like I walk past it daily and hadn't noticed!) However, having seen Jacobs, I've given them quite a bit of hard earned cash since then and it was a pleasure to do so (tripod and two lenses). The woman I spoke to knew what I was looking for and didn't try to pressure me into buying something else. She pointed out a couple of CHEAPER alternatives, asked sensible questions and really seemed to know her stock. The other woman behind the counter was going through various options for an elderly gent and his wife looking at bridge cameras. She also seemed to know her stuff and wasn't hurrying them or trying to do eight other things at once. They had things you could look at. Interesting things. I felt so pleased to have found them and I've been using their nice strong plastic bag to take my stuff to college since then. If they go, or change their ethos significantly with new buyers, it will be back to the internet for shopping purposes, which is convenient sure but somehow soulless in comparison.
  5. Geren

    Geren Well-Known Member

    I live in a village between two towns. They both have shops, various. The variety of these shops has diminished considerably in recent years. Whereas you used to be able to get anything from a plug to a personally embroidered doorstop with just about everything else in between we now have an abundance of "gift shops" that can't possibly make money, more caf├ęs than people who drink coffee and an indulgence of pharmacies. Proper restaurants don't seem to last very long, clothes shops have semi-permanent sales on, the furniture store went bust, I've forgotten how long it is since we had a camera shop and the only people who seem to be thriving are the plumbers.

    This is true for both of the nearby towns, although one has plenty of free parking and the other doesn't. However, the town with the free parking also has a nearby "retail park" consisting of a well known and much despised car-and-cycle-parts retailer, an equally well known and supposedly budget supermarket, an overpriced merely food retailer, that godforsaken blue shop that's a bit like a raffle only you know what tat you're getting before you collect it and a DIY store that never seems to have any staff in it. It has killed the high street.

    I can only surmise that the general public are too lazy to shop in the high street any more and that no amount of free parking will compete with the "one-stop shop" that you can get from a large supermarket. (I've seen people load up their car with groceries from one and then DRIVE to the other end of the car park to visit the bicycle shop!)
  6. BrianWall

    BrianWall Well-Known Member

    Remember, the only reason a shop - any shop - goes out of business is lack of custom and so lack of profit. Bemoaning the death of the high street is pointless. Not enough people use it. Free parking and other gimmicks won't change that. Shopping habits have changed forever.

    A camera shop has to have a large stock and that requires a lot of finance. We've seen what happens when they economise on stock - we stay away! Experienced staff are expensive. Premises on the high street are expensive. It all adds up to commercial suicide pretty much.

    I think too many people ignore the economic realities and see shops as a service industry. That is pie in the sky. They are there to make their owner a living and no matter how good their service the finances clearly don't add up.
  7. Geren

    Geren Well-Known Member

    That's the point I was trying to make. People moan about the death of the high street, but actually, they don't want to shop there anymore - if they did, most of these businesses wouldn't be struggling. It's why we end up with retail parks - convenience. We've given up an awful lot in the name of convenience.
  8. andyairwave

    andyairwave New Member

    For your information, Apple were in trouble fighting Microsoft in court after using Apples method of operating system in what you PC users know & use today.When it was settled out of court by Bill they then had the cash to get on with what they do best.If you want hassle with virus problems carry on with Windows if you want something to just work go Apple.Regards Jacobs, as someone in the trade I am sort of happy as they just cut & cut prices to the point where they are now, serves them right really.I will not miss them myself, I might even start to make a bit of profit.Regards trying in a shop then buying on line, I hope all of you who do that have massive problems with whatever you buy then see what happens, no one to help you face to face in cyber space is there !!
  9. BrianWall

    BrianWall Well-Known Member

    LOL I'd never have the cheek to do that but can understand your frustration. I wish you luck in your business though.
  10. andyairwave

    andyairwave New Member

    Thanks Brian, that is the reason that high street camera shops are struggling, users come in, try things out, pick your brains then some even say I will get it from Amazon to your face , we are fortunate that most of our customers appreciate good service & will pay a little extra for it.We have had others come in after buying from th einternet to ask can we show them how it works or set it up for them, which we will do for a fee, should see there faces when asked to pay for that service which would be given no problem if purchased from ourselves.
  11. BrianWall

    BrianWall Well-Known Member

    Just heard that Jessops have closed their Bournemouth town centre store. There is another one a couple of miles away in an out of town centre though.

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