Discussion in 'News - Discussion' started by CSBC, Jun 1, 2012.
And yet they've just done a major refit of their store on New Oxford Street.
Yes. But only a few weeks ago their branch over the road from where I work closed down suddenly without notice. I began to suspect the worst then. That shop could have been more of a success than it was: with Westminster Abbey and Parliament at one end of the road and Buckingham Palace not far away the tourist trade should have been secure if nothing else. When it was a branch of the Photo Optix chain I understand it turned a decent profit just from film sales and one hour process & print alone.
One curious decision by Jacobs, which I discovered after buying my first DSLR in 2008: I went to New Oxford Street looking to buy Elements 7 and was told, rather haughtily, that they do not sell Elements "or anything by Adobe." Jessops over the road were out of stock and I eventually got it from one of the techie shops in Tottenham Court Road. But surely Jacobs were missing out by not stocking Elements, full Photoshop or Lightroom?
I doubt they were selling fish food either. They are (or were) a camera shop, not a software retailer.
Its so sad to see an old family run firm go down the tubes. I bought a camera at their Leeds store relatively recently and enjoyed the service. Suspect that it is the loss of the D&P trade that did for them - a regular footfall of customers will have been totally wiped out.
It may well have done, but that is an unlikely scenario now given the predominance of digital capture. The fact is that margins are very tight due to internet only discounters with minimal overheads driving a discount led market.
Yep. Can't remember which no. that is on the list of 10 signs of impending business failure that Receivers & Liquidators cheerfully refer to from time to time.
But I join the list of mourners with the glimmer of comfort that comes from the word 'administration': not quite the same as Chapter 11 but similar and slightly less severe than receivership. Plus most of the top firms in that field make great efforts to preserve, and derive the most satisfaction from preserving, a business - by selling or re-financing - together with the keeping of as many jobs as possible.
I've had some great service from them in the past and really hope they survive. But it is tough out there - margins have always been tightest for dealers - and the riches that have accrued to importers, subsidiaries and the manufacturers themselves are now no longer enough or are evaporating as well. Was it Panasonic, also last week, hinting at job losses worldwide?
Jacobs, especially at N. Oxford Street, provided an important balance, as far as I was concerned, between the Calumet/Teamwork/Flash Centre/fixation end of the market and the Jessops/Dixons/Currys bit. Hope there is good news soon.
Except that down the road and round a corner, another photo dealer has developed (no pun intended but if you need a chuckle to cheer you, feel free!) quite a reputation for flogging bargain copies of Adobe software, especially Elements.
Sad but let's face it the world has changed and there is no going back, even if the change isn't for the better. I support my local independent camera shop but if I were its owner, I'd be worried. Whether we like it or not, a business has to make money or what's the point? Very sad.
Oh come on, sorry you must have left a off.
Fish is not the same.
Elements, photoshop, lightroom etc are special tools for photography. The modern equiv of chemicals or papers.
I agree with the point, very silly not to stock such items, especially if you are selling high end dSLRs.
The decision that they were not to stock Adobe could well have originated from Adobe, not Jacobs
It seems not even a high level of customer satisfaction and quality service can keep a retailers head above water these days. What else can a high street retailer offer than that?
The ability to handle the merchandise has always been the clincher for me.
With camera stuff, hands-on is often vital to the buying decision.
However, from a commercial point of view, the physical shop is doomed. Not just camera shops but many high street shops. The high street is fast becoming redundant. In 25 years I bet it will be gone and reverted to residential!
With hindsight I can see that the Edinburgh branch has scaled back in terms of product on shelf, the 'pro lounge' has gone, and their 'Blue Book' catalogue doesn't list Pentax DSLRs or accesories, whereas in the past they had an acceptable range.
I'm not suggesting that Pentax users are a significant number, but if a major retailer stops offering a full choice of brands/products then folk commited to that brand will shop elsewhere. I note (in Edinburgh at least) a wee resurgence in Jessops' fortunes, and they DO carry Pentax again albeit in limited quantity.
The Blue book lists Adobe software so that may have been a past issue.
I suppose Calumet's model may be the stronger one - less stores but concentrate on higher value products, and lower business rates by being less 'high-street' in terms of location.
Shocked and saddened to hear the news, bad sign if Jessies is putting the excellent and knowledgeable Jacob's out of business. They are always friendly and willing to try and help. hope this is not the beginning of the end. WTF is going on in the world sounds like camera and photo retail is completely F.U.B.A.R
Sad news indeed.
I hope they find a buyer for the sake of the staff.
I shop in the Newcastle upon Tyne shop and their staff are brilliant. They are helpful, knowledgable and patient taking you through all the options making sure what you are buying is right for you.
Very sad to hear this. There are no Jacob's stores near me, but I always made a point of visiting their Cardiff store when I visited family. I bought my 12-24 DX Nikkor from them, because they let me try it first in the store AND were the cheapest when they matched their own web price. So for one of my few big purchases they were competitive, but obviously this varies from product to product
Always found the staff friendly and knowledgeable, hope they can find a buyer who can take them on as a going concern and avoid mass redundancies.
The web tail is now wagging the shop dog.
I see the Future of specialist trades like photography, being covered by the large web outfits.
The bigger ones will attach a warehouse style display room to their out of town warehouse. Which will serve as a hands on experience for a very wide geographical area.
If you look at who is still arround, this sort of trading is taking over now.
Specialist Town centre trading is all but dead
You could be right all round but that may not be for all 'recreational' sales: hi-fi really needs to be local. That said, there is no reason why - assuming use permissions are in place/no other rules are broken why hi-fi cannot be sold from a house. Most dealers now have demo rooms in their High Street shops.
That said, there is a big 'wake-up' going on and some local authorities are starting to realise their past negative & taxing practices may have to change otherwise the Business Rates take from High Streets may start to look even thinner than it is now.
The change may start at the coast and work its way inland. Seaside authorities are now trying to offer increased and free parking facilities in some parts of the UK.
The phone and the tablet are putting the squeeze on! If Fuji describe the UK as the No.1 market, as they did recently, that rather suggests that they accept that the US is now firmly in the grip of computing & telecoms.
I'm far from convinced that the high street is dead for specialist photo sales.
For many years, I've used Jacobs quite a lot, because above all, they've been pretty cheap as well as nice people to deal with. Going back 20 years, I used to pop over to Leicester to buy Velvia as their price for 10 rolls was a pound cheaper than anyone else - before the Channel Islands retailers, anyway. Since then, I've bought lots of stuff from them at Focus and from their shops. Went in to the one in Cardiff yesterday - at least it was still open.
Incidentally, as regards the rumoured Canon deal with Jessops, well I've always thought that Jacobs were far closer to Canon than Jessops ever were. Jacobs always had the better deals on Canon stuff, and Jessops were the ones who often had staff in Nikon-branded uniforms.
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