I don't understand emails and SPAM filters etc. Several people on my address book have email addresses with btinternet.com, and I have no problems emailing them. However, as a result of a death in the family, I've been trying to email a cousin for the first time, and so far, both my reply emails to him have been blocked, and they used the reply address from his email to me. In the first email other addressees received their copies of my email. My emails carried no attachments, and were short, simply confirming my condolences, and then, visit to the funeral. Why the inconsistency between different btinternet.com customers? Might I be OK in a few days time? but the message quote below says it's permanent... (Thank goodness that I could contact him via text message...) Message from the server Puzzled as always!