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AP W/E Nov 4th 17

Discussion in 'AP Magazine Feedback & Suggestions' started by swanseadave, Nov 2, 2017.

  1. swanseadave

    swanseadave Well-Known Member

    This week`s AP has not arrived on the door mat.Normally arrives Saturday.

    I`ve emailed subscriptions Tuesday but no answer!

    Anyone else?
  2. spinno

    spinno Well-Known Member

  3. RogerMac

    RogerMac Well-Known Member

    No problems in Reading. I got back on Monday after 10 days away and two copies were waiting here, I presume they both arrived on time.
  4. swanseadave

    swanseadave Well-Known Member

    I finally received an email from them.A copy is in the post.
  5. Chester AP

    Chester AP Well-Known Member

    Sending an email is a waste of time. The office deals with lots of magazines, most of which are monthly, so there is no sense of urgency when receiving emails about lost magazines. They always appear surprised that AP is a weekly magazine.

    Living in a rural area a long way from south east England, this happens to me 3 or 4 times a year.

    If not received by Tuesday, always telephone 0330 3334555 (number on address sheet sent with magazine) on Tuesday morning and ask for a replacement copy to be posted to you. They will try to extend your subscription by a week, rather than sending a replacement copy, but if you make it clear you want a replacement copy they will send you one. They will usually do this promptly, and it will arrive (hopefully) on Thursday. I usually speak to a very polite young lady with a South African accent.

    Sometimes the 'lost' original copy never arrives, and sometimes it also arrives on Thursday and I have two. But better two copies than none.

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