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Amazon Service

Discussion in 'Computer Related Help & Discussion' started by Grierson, Jul 24, 2007.

  1. Grierson

    Grierson Well-Known Member

    It never ceases to amaze the standard of service you get from Amazon. Books, a Dyson, photographic bits and pieces always arrive when the copious e-mails say they will arrive. My Plustek 7200 scanner has just died after 10 months use. Sharp intake of breath and an expected battle to get it repaired? Not a bit of it. They just sent me another one with only the requirement that the faulty one was returned within 30 days. Cost of return carriage was £0.00 and they sent an e-mail to say that they had received the faulty one back. I know that this sounds like a 'promo' for Amazon (I have no connection with them) but credit where credit is due. Nice to see in this day and age. John
     
  2. Lounge Lizard

    Lounge Lizard Well-Known Member

    I agree. Amazon seem to have a well-sorted act. Others too are getting the hang of e-business and places like MyMemory are pretty responsive and 7dayshop are far better than what they used to be.
     
  3. Benchista

    Benchista Which Tyler

    By a strange quirk of fate, I've just placed orders with both Amazon and 7dayshop. :)
     
  4. ermintrude

    ermintrude Hinkypuff

    Agreed, Ive only had a faulty item once and when I reported it they send me a new one immediately just asking for the old one to be sent back at no cost.
     

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