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Thread: My (what a nice young lady/customer) story (from work)

  1. #1
    Join Date
    Dec 2001
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    Vancouver, BC
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    My (what a nice young lady/customer) story (from work)

    A wee lass from just outside Glasgow (I found out later) came into the
    store looking a for a memory card for her Fuji A610. She had a 256MB XD
    card which was nearly full and we had a 2GB XD card (for about $34 CDN)
    which I checked to make sure it would be accepted by her camera. In doing
    so, I noticed that her camera would,also, accept SD cards and let her know
    that if she went for SD card (less expensive at $14 CDN) and if she decided
    to upgrade her camera she could still use her SD card with far more cameras
    than if she stayed with the XD card to which she agreed.

    (nice so far on my part)

    So as she is opening her wallet, I says "oh oh, you're breaking a stereotype" and she replies "what ...how?" and I, being ..(Mr. Oops did I a pull a boo-boo and a discrimatory verbal faux-pas) .., says "oh, when most people of Scottish decent open their wallets have moths flutter out of them (winking)". "Oh", she says with a rather stoic expression on her face. I assist her with taking the card out of the packaging and formatting it in her camera -- cuz it was a (relatively) old camera, she pays and takes off. 30 minutes later, she's back in the shop looking rather distressed and saying she can't see her pictures from her card on the camera any longer .............. Holy cr@p, I thinks ... did I format the wrong card ?I check the (256 XD) card in the computer and show her all the pictures she taken and she's relieved and too make sure I takes a picture of us to show that everything is tickety-boo and she's leaves (once more) happy.

    Then, again (about) 40 minutes later, she re-appears in the shop and hands me a package thanking me "ever so much for my help" and I (looking very much confused ) say "thank you but I really don't deserve this .... " and she's gone. She had gone out, found a shop and bought me a tin of 'shortbread' .... and I loves Shortbread .

    And that's my "what a nice young lady" story

    What a great Friday

    Cheers,

    Jack
    Life is a Photo-op

    STREET PHOTOGRAPHY DOCUMENTARY: Street Photography Documentary http://www.youtube.com/watch?v=6kkHKP4Gnd0

    (UPDATED NOV 16th)MY BLOG: www.nakedmanonawire.blogspot.com http://www.nakedmanonawire.blogspot.com

  2. #2
    Join Date
    Nov 2005
    Location
    Birmingham, UK
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    4,537

    Re: My (what a nice young lady/customer) story (from work)

    Sounds like a great customer, and of course some great service from you.

    Enjoy the shortbread
    - Stephen Cooper - Pictures http://www.scphoto.co.uk - Blog http://www.kebablog.co.uk -

  3. #3
    Join Date
    Feb 2010
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    9,147

    Re: My (what a nice young lady/customer) story (from work)

    Of cause one of the plus sides of full size SD cards is that they can be lock against formatting.

    But is it odd that showing normal human helpfullness is now seen as surprising. Also honesty.

  4. #4
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    Oct 2006
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    Cumbria and Buckinghamshire
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    Re: My (what a nice young lady/customer) story (from work)

    Any chance of Jack opening a shop around here?

  5. #5
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    Feb 2010
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    Nottingham, UK
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    1,143

    Re: My (what a nice young lady/customer) story (from work)

    What a nice young man/store person.

  6. #6
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    Re: My (what a nice young lady/customer) story (from work)

    Quote Originally Posted by Scphoto View Post
    Sounds like a great customer, and of course some great service from you.

    Enjoy the shortbread
    Thanks Steve and, oh yeah, that shortbread will be thoroughly enjoyed

    Cheers,

    Jack
    Life is a Photo-op

    STREET PHOTOGRAPHY DOCUMENTARY: Street Photography Documentary http://www.youtube.com/watch?v=6kkHKP4Gnd0

    (UPDATED NOV 16th)MY BLOG: www.nakedmanonawire.blogspot.com http://www.nakedmanonawire.blogspot.com

  7. #7
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    Re: My (what a nice young lady/customer) story (from work)

    Quote Originally Posted by P_Stoddart View Post
    Of cause one of the plus sides of full size SD cards is that they can be lock against formatting.

    But is it odd that showing normal human helpfullness is now seen as surprising. Also honesty.
    Hi P_S,

    I agree about the locking of SD cards but, some folks, if it's not known to them,
    can find it: scary, frustrating, annoying, etc .... ... but once they realise it's all
    good.

    I had a (somewhat) similar situation in London once -- I went to Jessops in search
    of a AA Battery Charger that was good for world-wide Voltage (100-240) and looked
    around and then asked a sales assistant who showed me the batteries/chargers and when I asked about the "specifics --voltage from 100-240" ... he showed me the batteries/chargers and, again I said I was looking for chargers where the voltage would be good for both the UK/Europe @ 220V and North America (100-120V) and, again, he showed me the batteries/chargers . I looked around for another assistant, found one and was pointed to the batteries/chargers. I, then, noticed
    a sign indicating the "Professional Section" (downstairs) and went down, asked my question and was told that the batteries/chargers were upstairs.
    I went upstairs and outside and, feeling frustrated, was about to walk away ... then noticed a "photo video" for Jacobs across the street .... walked over and in, asked about the particular chargers and was told that they had them but they were more expensive ... I said, "about 40 quid" ... he said "extactly that" Bought them, from Graham (if memory serves), told him my sad story from across the street and he sympathised and, nicely, said ..."not to paint all sales assistants with the same brush" -- referring to the fellow at Jessops.

    However, since then, Jacobs has been my store of choice when in England .

    Cheers,

    Jack
    Life is a Photo-op

    STREET PHOTOGRAPHY DOCUMENTARY: Street Photography Documentary http://www.youtube.com/watch?v=6kkHKP4Gnd0

    (UPDATED NOV 16th)MY BLOG: www.nakedmanonawire.blogspot.com http://www.nakedmanonawire.blogspot.com

  8. #8
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    Re: My (what a nice young lady/customer) story (from work)

    Quote Originally Posted by LargeFormat View Post
    Any chance of Jack opening a shop around here?
    Hi L_F,

    I would love to ... open up a small shop in the area where my rellies came
    from 'Maryport' or maybe somewhere in the Lake District or, perhaps, get hired
    on at a shop in the big smoke . ..... but only if there's a shop selling 'shortbread'
    nearby

    Cheers,

    Jack
    Life is a Photo-op

    STREET PHOTOGRAPHY DOCUMENTARY: Street Photography Documentary http://www.youtube.com/watch?v=6kkHKP4Gnd0

    (UPDATED NOV 16th)MY BLOG: www.nakedmanonawire.blogspot.com http://www.nakedmanonawire.blogspot.com

  9. #9
    Join Date
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    Vancouver, BC
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    Re: My (what a nice young lady/customer) story (from work)

    Quote Originally Posted by JacquiGrafton View Post
    What a nice young man/store person.
    Why thank you Jacqui .... very much appreciated

    Cheers,

    Jack
    Life is a Photo-op

    STREET PHOTOGRAPHY DOCUMENTARY: Street Photography Documentary http://www.youtube.com/watch?v=6kkHKP4Gnd0

    (UPDATED NOV 16th)MY BLOG: www.nakedmanonawire.blogspot.com http://www.nakedmanonawire.blogspot.com

  10. #10
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    Aug 2011
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    East London
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    3,958

    Re: My (what a nice young lady/customer) story (from work)

    A couple of years back I had 2 clients

    1. Wanted the impossible like an appointment that day- to a busy clinic but I had a word with the doc concerned and slotted him in on the understanding as an extra he might have to wait a bit then looked all over the place and found his notes
    2. He was working abroad, his company wanted him to stay another 3 months so he wouldn't be able to get back for a new prescription but his partner was flying out so they could have a week together would it be possible to get his partner to collect a new supply of his medication? Routine I handed the doc his notes he did the prescription I walked it down to pharmacy then gave him a quick call to tell him it was sorted

    Number 1 - made a formal complaint saying I hadn't told him he had to wait and he wanted compensation

    About 10 minutes after I'd heard that the pharmacy called saying the partner of no 2 wanted a word and I thought "Not another one!"

    His partner handed me a "Thank you" card (I still have it) and a huge tin of biscuits
    "I am the very model of an amateur photographer"

  11. #11
    Join Date
    Oct 2003
    Location
    Ayrshire
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    10,696

    Re: My (what a nice young lady/customer) story (from work)

    It is no more than I would expect.................







    .............there has been a big scandal about a dodgy batch at the shortbread factory!


    Only kidding...enjoy.

    Graeme (Scots feel at home in Canada)
    AGW (BSRIPN)

    Blessed are they who see beautiful things in humble places where others see nothing. (Camille Pissarro)

  12. #12
    Join Date
    May 2006
    Posts
    5,682

    Re: My (what a nice young lady/customer) story (from work)

    Jack, this is just the normal generosity of the Scots. We have our faults but we are a passionate people, full of warmth and humanity; even those of us who have lived in the South East for a while

    Willie
    Willie

    "Photography has not changed since its origin except in its technical aspects, which for me are not important. "

    Henri Cartier-Bresson

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