fredpop
newbie
Reged: 10/08/2006
Posts: 18
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I want to upgrade registered Photoshop CS to CS3. My system is win xp, sp2. CS is installed on partition 'D'. When I insert the upgrade cd it is ejected. Is this because CS3 doesn't find CS on 'C'? If so should I uninstal CS and re-instal it in 'C'. Would online CS registration be involved?
Thought I'd ask here - Adobe site is too complicated.
thanks
fredpop
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Norman
Reged: 23/09/2004
Posts: 1625
Loc: West London, UK
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It shouldn't matter where you have CS installed. If the upgrade process can't find CS it will ask you to put the CS disk in the drive as confirmation that you have the legal right to the upgrade.
If the upgrade disk is being rejected it may be faulty. Try a gentle clean of the disk.
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Regards,
Norman
www.photobox.org.uk
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Meredith
enthusiast
Reged: 23/10/2006
Posts: 290
Loc: Coventry, UK
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I installed my CS3 upgrade without first installing my copy of CS2 and everything was fine. On first startup of CS3 it asked me for the serial number of my older version of PS. I typed it in and away I went.
So it shouldn't matter if your upgrade can't see an earlier version of PS.
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Meredith Lewis
http://www.meredithlewis.co.uk
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Monobod
'Phantom' of the forum!
Reged: 03/04/2003
Posts: 5992
Loc: Just West of Norwich, Norfolk
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^^WHS^^
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David.
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Photos hosted by Flickr.
www.flickr.com/photos/monobod/
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I see the world thro' a viewfinder, but the world watches me via CCTV!
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fredpop
newbie
Reged: 10/08/2006
Posts: 18
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Thanks for your replies. The CD spins with a 'hunting' sound and is then ejected after 15-20 secs. I agree it could be a faulty disk so I've returned it. I'll keep you posted.
fredpop
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fredpop
newbie
Reged: 10/08/2006
Posts: 18
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Stop looking!!! The disk is a DVD 
fredpop
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Norman
Reged: 23/09/2004
Posts: 1625
Loc: West London, UK
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Doh!!! 
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Regards,
Norman
www.photobox.org.uk
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kevin_c
newbie
Reged: 16/06/2008
Posts: 11
Loc: Dorset
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Download the trial from the Adobe site - It's the same install as the ful version on the dvd, just put in your serial number when prompted.
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-- Kevin --
Canon and Nikon, Digital and Film
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fredpop
newbie
Reged: 10/08/2006
Posts: 18
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Quote:
Download the trial from the Adobe site - It's the same install as the ful version on the dvd, just put in your serial number when prompted.
No need Kevin - I swapped the drive to a spare DVD/CD reader and I've now installed CS3. Sorry I didn't mention it.
fredpop
Edited by fredpop (21/06/2008 05:29)
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kevin_c
newbie
Reged: 16/06/2008
Posts: 11
Loc: Dorset
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Glad all is now installed - I had a dodgy DVD from Adobe and I just installed from the trial whilst they sent me another replacement. They told me the installation is identical, it's just the serial that activates it.
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-- Kevin --
Canon and Nikon, Digital and Film
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