All machine printers crop images slightly, this is unavoidable and not a valid point for complaint. It must be remembered that the viewfinder of most slrs also does not show the full extent of the frame either. It is not a problem as such. The fact that the camera does not necessarily align the film perfectly means that it is necessary for the printer to crop slightly. If you do not like this there are really only two options to deal with it. Either pay for hand printing, which is costly, or process them yourself. The latter option gives absolute control!